Homers maintenance program

We'll Handle It

Helping homeowners solve maintenance issues & costs while providing them with a complete real estate investment experience.

THE HOMERS WAY

Homers Maintenance Program

Homers Realty launched the HMP – Homers Maintenance Program in 2022. The goal of this program is to help homeowners solve maintenance issues and control maintenance costs all while providing them with a complete real estate investment experience.

This special program is available exclusively to our Property Management clients. Not all properties are eligible to participate in this program. Certain conditions may apply. Please contact your agent for details.

Features

Our program avoids the uncertainty of coverage conveyed by most home warranty companies on the market. If an item is not specifically mentioned or explained under the Homers Realty Homeowner Maintenance Program, Homers Realty will pay the expenses and work towards a resolution. Your needs is our priority. Let us take care of your major investments.

The main purpose of this Maintenance Program is to alleviate frustration for homeowners and improve the quality of services that we provide to your tenants. Securing steady tenants is one of the most important assets for homeowners.

Description of Plan (built after January 1995)

Additional Services

Homers Realty cares about your properties, besides the maintenance services, when inquired, we will be more than happy to provide professional suggestions regarding upgrades and remodel projects.

A pre-inspection of the property will be conducted. We will communicate with any pre-existing conditions. The home owner can decide either have a third party to correct the issue, or inquire a quote from HMP

Once HMP has taken over the property, we will provide:

  • A free annual HVAC maintenance (including air filter replacement).
  • Indoor room living room condition inspection.
  • Swimming pool basic cleaning
  • Water Heater cleaning service (How often? When will it be done?)

For emergency situations, if HMP fail to respond within 24 hours, the homeowner has the right to find a third party to fix the issue. HMP will take care of the cost upon receiving the detailed invoice.

HMP will pay 40% of the following:

  • Replacement of plumping pipe rupture
  • Replacement of exterior drainage pipe
  • Change of hot water supply system
  • Mold caused by leaking
  • Wall damage or paint issues

Prior approval will be obtained for any homeowner costs.

Additional Services

View what else is covered under the Homer’s Maintenance Program. 

Family Room & Living Room

Kitchen

Bathroom Area

Bedroom & Closet Areas

Garage

Laundry Room

Exterior

A great property manager is key to success in real estate

FOR OWNERS

Frequently Asked Questions

Am I required to make my property available to section 8?

This option is an owner’s choice for each property. It is not required, and it can be altered at any time. 

Are you licensed?

Yes. By law and Real Estate Division requirements, we need to have an active license to handle your Real Estate and Property Management needs. 

Can you put the money directly into my account?

Yes. We offer direct deposit (ACH) to our owners. It is delivered between 10th – 15th of each month. 

Do I get to see the lease or sign it?

Absolutely. We are willing to provide the owner a copy of the Lease Agreement. Owner is not required to sign the Lease Agreement, but it can be arranged based on the request.

Do you sell real estate, too?

Yes. We offer full Real Estate Services including sales and management of residential and commercial properties.

How is rent collection handled?

Rents are always due on the 1st of each month. Tenants are offered several options to pay rents. They can choose an online portal for electronic payment, USPS, or drop off the payment to the office Monday – Friday during business hours. 

How long of a lease do you sign?

Minimum of 12-month. We recommend initial terms be set at 12 months. Longer terms lease may be offered if both owners and tenants agree.

How much security deposit do you charge the tenant?

Normally the minimum is one month rent. It could also depend on the individual’s credit and cannot request more than three times the monthly rental amount by Nevada law. We also request cleaning and key deposits. In addition, if approved, there will be a pet deposit as well. 

How soon can you start managing my property?

Any time once we sign the management agreement. 

What type of properties do you manage?

Single family homes, Townhomes, Condominiums, Duplexes, Apartments, Office, retail, and other commercial properties.

What type of reports do I get and how often?

We will set up your owner online portal so you can review owner statements breakdown, Various reports, cash flow, and any applicable invoices at your convenience.

Who holds the tenant security deposit?

We do have an owner / tenant trust account and it is supervised by the Nevada Real Estate Division. 

Do you have a maintenance crew?

Yes, we work closely with a trusted third party to take care of your properties.

What if I have a home warranty?

As your property manager, we will contact the Home Warranty on your behalf, or you can join our HMP as well. 

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